Quality Initiatives

As a high performing organization, Radiant Care’s aim is to succeed in business by providing the highest possible quality service to senior citizens living within the home and to be seen as a leader in the long-term care and community support services sector. To achieve this aim, quality initiatives within the home are driven by policy and demonstrated through annual Quality Improvement Plans.

Given that the core of our service revolves around the relationship between the people receiving service and the people providing service, it seems most fitting that our Quality Improvement Plans for Long Term Care and Supportive Housing programs and General Operations concentrate on improving “Client Experience”.

We encourage you to review our Commitment to Quality Policy and to become acquainted with the exciting Quality Improvement Program initiatives we have chosen to raise the bar on client experience.

Commitment to Quality Policy

Commitment to Quality

Quality Improvement Plans

• Pleasant Manor Long-Term Care – Download PDF: 2023/2024 QIP LTC
• Tabor Manor Long-Term Care – Download PDF: 2023/2024 QIP LTC
• Pleasant Manor Supportive Housing – Download 2023/2024 QIP SH
• Tabor Manor Supportive Housing – Download 2023/2024 QIP SH

• Pleasant Manor Long-Term Care – Download PDF: 2022/2023 QIP-LTC
• Tabor Manor Long-Term Care – Download PDF: 2022/2023 QIP-LTC
• Pleasant Manor Supportive Housing – Download PDF: 2022/2023 QIP-SH
• Tabor Manor Supportive Housing – Download PDF: 2022/2023 QIP-SH

• Pleasant Manor Long-Term Care –  Download PDF: 2021/2022 QIP-LTC
• Tabor Manor Long-Term Care –  Download PDF: 2021/2022 QIP-LTC
• Pleasant Manor Supportive Housing – Download PDF: 2021/2022 QIP-SH
• Tabor Manor Supportive Housing – Download PDF: 2021/2022 QIP-SH

Note: Our 2023-2024 Long-Term Care Quality Improvement Plans serve as our interim Continuous Quality Improvement Initiative Reports, as required by the Fixing Long-Term Care Act, 2021.