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Quality Initiatives

As a high performing organization, Radiant Care’s aim is to succeed in business by providing the highest possible quality service to senior citizens living within the home and to be seen as a leader in the long-term care and community support services sector. To achieve this aim, quality initiatives within the home are driven by policy and demonstrated through annual Quality Improvement Plans.

Given that the core of our service revolves around the relationship between the people receiving service and the people providing service, it seems most fitting that our Quality Improvement Plans for Long Term Care and Supportive Housing programs and General Operations concentrate on improving “Client Experience”.

We encourage you to review our Commitment to Quality Policy and to become acquainted with the exciting Quality Improvement Program initiatives we have chosen to raise the bar on client experience.

Commitment to Quality Policy

Commitment to Quality

Quality Improvement Plans

 

 

Continuous Quality Improvement Initiative Reports

Serving Seniors with Excellence, Love and Dignity.

Radiant Care is a faith-based, charitable not-for-profit organization offering a full continuum of seniors housing and care at two sites in the Niagara Region.